Refund policy
Thank you for supporting Planet Pope! Because each item is made to order, we do not accept returns or exchanges unless the item arrives damaged or there’s a mistake with your order.
📦 All Sales Are Final
Please note:
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All products are printed on demand just for you.
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We do not hold inventory, so we cannot offer size or style exchanges once an order has been placed.
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Carefully review sizing charts and product details before purchasing.
🔁 Wrong Item / Damaged / Misprinted
If your order arrives damaged, defective, or incorrect, we will happily replace it. Please contact us within 7 days of delivery and include:
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Your order number
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A description of the issue
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Clear photos of the item and problem area
Send to: 📧 support@planetpopeclothing.com
We'll work with our print-on-demand provider to send a replacement at no cost to you.
⏳ Refund Eligibility
Refunds are only issued if:
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The product is defective or misprinted
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The wrong item was sent
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Your item was lost in transit (confirmed by the shipping provider)
Refunds are not granted for:
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Buyer’s remorse
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Wrong size ordered
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Shipping delays outside our control
📬 Return Instructions
Do not return items without contacting us first. Returns sent without approval will not be accepted or refunded.
💡 Tips to Avoid Issues
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Check the size guide before ordering
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Double-check your shipping address
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Reach out to us with any pre-order questions
📩 Contact Us
Have a problem? We’re here to help.
📧 Email: support@planetpopeclothing.com